Terms of Service

Last updated May 2026

By signing up for or using RallyBook (the iOS app, rallybook.app website, or producer dashboard), you agree to these terms. If you don't agree, don't use the service.

1. Who can use RallyBook

  • You must be at least 16 years old, or the digital-age-of-consent equivalent in your country.
  • You must provide accurate information and keep your account credentials secure. You're responsible for activity that happens under your account.
  • Organizers (Pro / Enterprise tiers) confirm they have the authority to bind the organization they sign up for.

2. Roles

RallyBook has two kinds of user:

  • Organizers upload roadbooks, create events, invite participants, and pay for the platform.
  • Riders use event passwords / invitations to access roadbooks for the duration of an event. Rider access is free — the app has no subscriptions or in-app purchases.

3. Your content

Organizers retain all rights to roadbooks they upload. You grant RallyBook a non-exclusive licence to encrypt, store, deliver, and display that content to participants you authorise, solely for the purpose of running the service.

You confirm you own (or are licensed to distribute) every file you upload. You will not upload illegal content, content that infringes third-party rights, or content that doesn't belong to you.

4. Acceptable use

You may not, and may not let anyone else:

  • Attempt to extract, copy, or redistribute encrypted roadbooks outside the RallyBook app — including by reverse-engineering the app or the encryption format.
  • Share your account credentials, or let people who haven't been granted an entitlement use your access.
  • Scrape, mass-download, or use automated tools against the service without our written permission.
  • Use RallyBook to deliver malware or illegal content.
  • Use RallyBook for events that promote violence, hate, or illegal activity.

We may suspend or terminate accounts that violate these rules.

5. DRM and access expiry

Riders' access to roadbooks is bound to the event window the organizer configures. Once an event ends, locally-cached files are purged on the next library refresh and access is revoked server-side. Organizers may also revoke individual riders before event end via the participants list.

6. Subscriptions and billing

(Billing turns on at a future date — during early access everything is free. The terms below describe how billing will work once live.)

  • Organizer subscriptions are billed monthly or annually in advance via Stripe. Prices are in euros, taxes included where applicable.
  • You can cancel any time. Cancellation takes effect at the end of your current billing period — we don't pro-rate refunds mid-period.
  • Failed payments may downgrade your organization to the free tier until you resolve the issue. Riders keep access to events they've already joined.

7. Apple, Google, and other third parties

Authentication uses Sign in with Apple, Google sign-in, and Firebase Auth. Payments use Stripe. Encrypted storage uses Google Cloud Storage. Each of these providers has its own terms — your use of RallyBook is also subject to theirs as they apply to you.

8. Termination

You may delete your account at any time. We may terminate or suspend your account if you breach these terms, if it's required by law, or if continued service would cause material harm (e.g. confirmed payment fraud).

9. Disclaimers

RallyBook is provided "as is" without warranty of any kind. We do our best to keep the service running and your data safe, but we don't guarantee uninterrupted service or that the encryption / DRM is unbreakable. We are not responsible for content uploaded by organizers, nor for the outcomes of events run on RallyBook.

10. Liability

To the maximum extent permitted by law, our liability for any claim arising from your use of the service is limited to the greater of (a) €100, or (b) the fees you've paid us in the 12 months before the claim. We are not liable for indirect, incidental, or consequential damages.

Nothing in these terms limits liability for fraud, gross negligence, or anything else that can't be limited by applicable law.

11. Governing law

These terms are governed by the laws of the operator's jurisdiction (to be specified once the legal entity is formed). Disputes will be handled in the courts of that jurisdiction unless mandatory consumer-protection rules require otherwise.

12. Changes to these terms

We may update these terms occasionally. We'll post a revision date at the top of this page and, for material changes, email active organizers at least 30 days before they take effect. Continued use after the change date constitutes acceptance.

13. Contact

Questions about these terms: hello@rallybook.app.

This page is provided in good faith but does not constitute legal advice. A lawyer will review and update these terms before billing turns on.